The wisdom of the crowd
A few days ago, I had a really interesting conversation on twitter. Of course, I don’t know most people on twitter, nor I claim to be a savvy twitter user, nonetheless it is exciting to see how the collective opinions of hotel guests was the closest to the real experience you and me could have. Not just that, the power of good advice creates relations which exactly what happened, here is how the conversation goes:
LuxuryTravelMom: Good news, ugraded to suite at W Times Square…bad news…it’s dirty…eeewww
raveable: @LuxuryTravelMom I just looked up W Times Square on www.raveable.com – it says dirty rooms too (ranked 186 of 297) #NYC
LuxuryTravelMom: @raveable OMG, your site is right on, nobody has deep cleaned this room in a while, not sure they even know how.
raveable: @LuxuryTravelMom thanks! You will be surprised how many times we see “dirty rooms” shows up – it must be very hard to clean rooms
LuxuryTravelMom: @raveable I have to say, I’ve been spoiled by hotels that get it right, the W could use a new standard of cleanliness….
LuxuryTravelMom: Two great websites to check BEFORE you book your hotel @raveable ..#TravelTuesday
Well, first I am flattered with the compliment from LuxuryTravelMom. Second, our technology at raveable discovered that rooms are dirty matching the experience of a savvy traveler, finally there is no other site that bluntly say what you would say when you step into a dirty room. When I checked other hotel reviews sites that uses single-person opinion, I found no mention that rooms could possibly be dirty. This is understood since a single person might have a better experience. The point is though, one opinion will lose to two opinions. A collective thousands of opinions will beat a single opinion any day and time.
