Raveable Blog

Trends and statistics of hotel ratings and reviews

The joy of building something travelers want

leave a comment »

If there is one thing I want the world to know about us, the founders of raveable, is that we are so customer focused to the point of being obsessed! That might explain why we are bugging people on twitter (@raveable) with messages like “would love to get your feedback” and “Tell us what you think”. Imagine getting this kind of tweets from someone who you don’t know asking about a feedback for a site you never heard about or seen before. Before launching our beta, we wandered coffee shops in the Redmond\Seattle area showing people few design concepts on our laptops and asking them to tell us what they like, dislike … now that we are public we gonna be all over twitter, this blog, facebook, myspace and all feedback channels imaginable :)

One thing I learned is that people always wanted to help. isn’t that amazing?

The feedback we got we talked about at length, prioritized it, and carved sometime for it in our plans. I am not sure what other consumer web sites do but working with customers and building a product that people wanted is a real joy; it is the only way we build software here at raveable.

So if you have a comment or a piece of feedback on how we improve and serve the travel community better, then don’t hesitate to ping us over email or on twitter.

Advertisement

Written by Rafik

May 19, 2009 at 9:30 pm

Posted in Uncategorized

Leave a Reply

Fill in your details below or click an icon to log in:

Gravatar
WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Connecting to %s

Follow

Get every new post delivered to your Inbox.