The joy of building something travelers want
If there is one thing I want the world to know about us, the founders of raveable, is that we are so customer focused to the point of being obsessed! That might explain why we are bugging people on twitter (@raveable) with messages like “would love to get your feedback” and “Tell us what you think”. Imagine getting this kind of tweets from someone who you don’t know asking about a feedback for a site you never heard about or seen before. Before launching our beta, we wandered coffee shops in the Redmond\Seattle area showing people few design concepts on our laptops and asking them to tell us what they like, dislike … now that we are public we gonna be all over twitter, this blog, facebook, myspace and all feedback channels imaginable
One thing I learned is that people always wanted to help. isn’t that amazing?
The feedback we got we talked about at length, prioritized it, and carved sometime for it in our plans. I am not sure what other consumer web sites do but working with customers and building a product that people wanted is a real joy; it is the only way we build software here at raveable.
So if you have a comment or a piece of feedback on how we improve and serve the travel community better, then don’t hesitate to ping us over email or on twitter.