Do you get what you pay for?
We were having lunch the other day and an interesting discussion came up. Why does price inherently increase customer satisfaction?
Ratings from hotel reviews increase as hotel class increases
Our database of millions of hotel reviews reports that guests are inherently happier when they stay at a 5-star hotel vs. a 4-star hotel. The same is true for a 4-star hotel vs. a 3-star hotel and so forth.
Is it true that if you spend more money you will be naturally happier with the hotel? The answer from hotel reviews is yes.
Why do you think hotel guest satisfaction increase as hotel class increases?
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